It’s Fluxible Week!

Logo: Fluxible - A User Experience Event

Well, all the preparations, machinations, and invocations have come together and Fluxible is upon us!

This year we’ve pulled together a whole week of events for Fluxible, and there are UX-related events happening on each of the next seven days, all of them featuring interesting and engaging material presented and shared by folks who are committed to building UX community in Waterloo Region and around the world. I’m looking forward to learning something from all of them.

Things get started today at Boltmade, where my colleagues Brian Potstra and Katie Cerar will be presenting a workshop on learning Sketch, a favourite design tool amongst the UX team there. This workshop filled up quickly, as the Boltmade Sessions events tend to do.

Tuesday sees the September edition of uxWaterloo taking place at Christie, where Alan Woo and Chris Kirby from their design team will be taking us on a deep dive into designing a remote control for one of their projectors. Registration for this session filled up by the end of August. Amazing…

Wednesday features UX Book Club Waterloo Region, and a visit from Abby Covert, who happens to be in town for Fluxible. Abby is smart and articulate — not to mention funny — and this session should make for an engaging conversation. Katie Cerar and Davis Neable have been presenting these UX Book Club events for quite a while now, and they know how to deliver a fine experience.

Thursday finds Christina Wodtke joining Girl Geek Dinners Waterloo Region to talk about “The Architecture of Advocacy”. Christina will be busy while she’s in town, as she’s also presenting a Fluxible workshop on Friday morning (see below) as well as a presentation during the Fluxible main program on Saturday (also see below!).

Friday is filled with pre-conference Fluxible workshops by Christina Wodtke (Design Thinking for Innovation), Stephen Anderson (Design for Understanding), and Jeff Gothelf & Jim Kalbach (Jazz Performance as a Model for Team Collaboration). There’s a lot of learning to be done!

Saturday and Sunday sees all the UX activity comes to a head with the main program for Fluxible. This year’s edition of the UX party disguised as a conference sold out faster than ever, and the speakers will deliver a rich collection of presentations.

Next week I’ll be sleeping it off…

September kicks off a new season for uxWaterloo

After July and August sessions that featured relaxed conversations over drinks on summer patios, we’re kicking off a fresh new season of uxWaterloo events on Tuesday September 22 with a visit to Christie in Kitchener.

Their design team will be taking us deep into the process of creating a new remote control for their projectors. It’s always a great learning experience to see and hear how a design to team has approached and solved a problem, and the folks at Christie promise to share plenty of insights. It will be a terrific session. I’d usually encourage folks to register at this point, but the event is already full! Be sure to watch for announcements for more great uxWaterloo sessions for the fall.

There’s something special about the September session, though. It’s part of a full week of UX events in Waterloo Region that our Fluxible team has pulled together around this year’s edition of the UX conference disguised as a party.

In addition to the Tuesday uxWaterloo event, there’s a Boltmade Session on learning Sketch (Monday September 21); a UX Book Club meetup with Fluxible speaker Abby Covert (Wednesday September 23); and a Girl Geek Dinners Waterloo Region event with Fluxible speaker Christina Wodtke (Thursday September 24).

Of course, there’s a day filled with Fluxible pre-conference workshops on Friday September 25, and the week culminates in the main Fluxible program on Saturday September 26 and Sunday September 27!

Great stuff, right?

Fluxible 2015 sold out!

Logo: Fluxible - A User Experience Event

Well, that happened fast. Faster, in fact, than in each the last three years!

This past Friday we sold out the main program for Fluxible 2015. Obviously Bob Barlow-Busch and I, along with the rest of the Fluxible team, think that we’re presenting a great program at this year’s event, but we’re delighted that others agree and have registered to attend.

If you missed out, we have good news. Registration has not yet closed for two of our three Friday workshops. (Our Friday morning workshop with Christina Wodtke sold out earlier.)

Join Stephen Anderson on Friday morning for a terrific deep dive into Design for Understanding.

And on Friday afternoon you can join Jeff Gothelf and Jim Kalbach for Jazz Performance as a Model for Team Collaboration.

Sound interesting? Register now before it’s too late!

The calm before the storm…

While I’ve been quiet here on the blogging front, there’s plenty going on behind the scenes in anticipation of what promises to be a busy autumn.

Preparations are in the final stages for Fluxible. It’s going to be another terrific event, and there’s still more that’s yet to be announced. Relatedly, uxWaterloo will start the new season with a terrific, soon-to-be-announced event. There’s plenty more UX goodness in the pipeline, so stay tuned! September is going to be filled with exciting news.

Recommended UX books, part 2

5 Books: ‘Gamestorming’, ‘User Story Mapping’, ‘Subject To Change’, ‘Creativity’, ‘Inc.’, ‘The Elements of User Experience’

Following up on my earlier post, here’s a second set of books in an informal series on recommended UX reading.

As a reminder, the series isn’t meant to provide a definitive list, but rather a set of books that I’ve enjoyed and found helpful in my UX work. Some of them will be well known and already widely recommended. Others may be less so, though no less valuable to me. A few might even be eccentric choices for a list like this. And some of them might make for excellent beach reading this summer!

Enjoy!

User Story Mapping: Discover the Whole Story, Build the Right Product
by Jeff Patton, Peter Economy
A thoughtful, practical, and collaborative approach to thinking about products. We’re big on user story mapping at Boltmade.

The Elements of User Experience
by Jesse James Garret
One of the defining books on UX by the well-respected author, researcher, and practitioner, as well as co-founder of Adaptive Path.

Subject To Change: Creating Great Products & Services for an Uncertain World
by Peter Merholz, Brandon Schauer, David Verba, Todd Wilkens
Another insightful book on product design from the folks at Adaptive Path (a company since acquired by Capitol One).

Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration
by Ed Catmull
Loads of insights on how to organize a team for creative collaboration, from the co-founder of Pixar.

Gamestorming: A Playbook for Innovators, Rule-breakers, and Changemakers
by Dave Gray, Sunni Brown, James Macanufo
Plenty of hands-on activities that are useful in the UX world and beyond.

An Apple product with imperfections that improve over time

My iPad 2 with plenty of patina cover in 2015

(My iPad 2 cover in 2011)

I thought it would be be fun to revisit the cover of my Apple iPad 2.

As I’ve written in the past, one of the most striking aspects of the iPad design is the optional leather cover for the second model. Specifically, it transforms in appearance over time as it’s handled and acquires an imperfectly beautiful patina that’s specific to the owner and device. In 2011, only a few months after I had bought it, my cover had already changed in appearance from what it had been in its box.

Over time, the transformation has continued.

My iPad 2 cover in 2015

(My iPad 2 cover in 2015)

Today, almost four years later, the patterns of use imprinted on the cover in 2011 have become even more pronounced and deeply ingrained. The resulting contrast between the glass and aluminum iPad and the leather cover that protects it has become even more beautiful. Even allowing for inevitable differences in photographic conditions between then and now, the change in appearance is remarkable.

Wabi Sabi!

A post in which I recommend a few UX books

5 Books: ‘Envisioning Information’, ‘The Elements of User Experience’, ‘The Laws of Simplicity’, ‘The Design of Everyday Things’, ‘The Elements of Typographic Style’

I’m occasionally asked for suggestions on how people might learn more about UX. Usually it’s a pretty general question, but sometimes it’s more specifically for reading recommendations. In order to make it easy for me to quickly answer such questions, I’ve decided to post a few of my suggestions here. And rather than trying to get this perfect, which would prevent my ever getting it done, I’ll treat this as a series of occasional posts.

The series isn’t meant to provide a definitive list, but rather a set of books that I’ve enjoyed and found helpful in my UX work. Some of them will be well known and already widely recommended. Others may be less so, though no less valuable to me. A few might even be eccentric choices for a list like this. And some of them might make for excellent beach reading this summer!

Let’s start with five and see how things go.

The Design of Everyday Things
by Donald Norman
This is the first UX book I ever read. Any of Norman’s books are well worth a look, but this one is, for me, his greatest.

The Laws of Simplicity
by John Maeda
Short and simple, as it should be.

Lean UX: Applying Lean Principles to Improve User Experience
by Jeff Gothelf and Josh Seiden (Editor)
Filled with practical guidance that you can start to act on right away, from a pair of Fluxible speakers.

The Elements of Typographic Style
by Robert Bringhurst
This might very well be may favourite book on typography. Smart, detailed, and eminently approachable.

Envisioning Information
by Edward R. Tufte
A beautifully printed book that, naturally, communicates Tufte’s ideas in a compellingly visual way.

Hey, look! Fluxible 2015 early bird registration is open!

Logo: Fluxible - A User Experience Event

Fluxible 2015 Early Bird registration is open now. That means that there’s some pretty great pricing available for not just our main program, but for some wonderful Friday workshops as well. As I mentioned previously, we’ve made a few changes to our programming this year, and it feels like we’ve found a fine balance that makes Fluxible available to more folks.

Check out the program, and then get yourself registered before we sell out! And feel free to ask me any questions Fluxible — try Twitter if you don’t have my email.

Fluxible 2015 program is now online

Logo: Fluxible - A User Experience Event

We’ve announced our Fluxible 2015 program and it’s going to be a terrific three days in September!

This year we’ve expanded things a little with the intent of making Fluxible available to more people. Read all about our changes for 2015, and then check out the details of the program. It’s another great lineup filled with insightful presentations from smart and generous speakers, along with fine food and more than a little music!

Early Bird registration opens next Monday, June 15, at noon EST. Now’s the time to start sorting out your budget and preparing to register. Hope to see you at Fluxible!

Using realistic data in a design prototype

I mentioned code-based prototypes a few weeks back. Here’s a related observation.

I like to put realistic-looking content into my higher-fidelity prototypes. The main reason for my preference is that, in many cases, a design can’t be effectively evaluated if it doesn’t present realistic data and/or information. You need to see how the design handles the real thing.

When I was at Karos Health, I regularly used the names of jazz musicians to create fake patient data that was used in various design prototypes. I did it for two reasons, the first being my preference for realistic data and/or information.

The second is more subtle: while the names looked realistic, anyone who recognized a name like Miles Davis or Louis Armstrong would realize that what was being shown wasn’t real real patient data. That was an important consideration in health care, where patient privacy is a critical concern. One of my favourite moments came when someone viewing a prototype noticed that a birthday shown for Miles Davis was correct. (In fact, all the birthdays were correct.) The attention to detail made an impression!